| Contact Wall Street Concepts |
| Address |
Phones |
Client Services |
FIS Tax Information Reporting Suite
347 Riverside Avenue
Jacksonville, FL 32202 |
General:
(646) 445-1099 |
|
| Customer Service Support: |
| (877) 901-1099 |
| - Option 1 - Select for Product and Security Questions |
| April thru December: |
Monday - Friday 8:30AM - 5:30PM EST |
| January thru March: |
Monday - Friday 8:30AM - 7:30PM EST
Saturday - 10:00AM - 1:00PM EST |
| - Option 2 - Select for File Transmissions and Technical Support and after hours |
| April thru December: |
Sunday - Friday 9:00PM EST - 4:00PM EST
(Note:Support team not available between the hours of 4:00PM EST and 9:00PM EST)
Saturday - Support until 4:00PM EST |
| January thru March: |
Monday - Saturday Full 24 hour support
Sunday - 9:00PM - 12:00AM EST |
| This number is backed up by a Voice Mail application that will automatically generate e-mail to the covering staff. |
|
Client Service Request -
To submit an inquiry by existing subscribers.
Request Information -
For additional product information. |
| Key Staff |
|
Arthur Wolk |
Business Line Executive |
(646) 445-1114 |
|
Martin Bentsen |
Senior Director, Product Management |
(646) 445-1067 |
|
Sales & Marketing |
|
GetInfo@fisglobal.com |
|
Patrick Dunne |
Product Manager:Master Limited Partnership Reporting Services |
(646) 445-1104 |
|
Justin Feuerstein |
Product Manager:Income Reallocation ServicesUnit Investment Trust ServicesTEFRA Glossary Data Services |
(646) 445-1111 |
|
Nancy Magelinski |
Senior Director Implementation-Conversions |
(646) 445-1108 |
| |
